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Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept returns on opened items. However, if your order is damaged or incorrect, we are committed to making it right.
1
Initiate Request
Contact our support team within 14 days of delivery with your order number and photos of the product.
2
Review Process
Our team will review your claim within 2 business days to determine eligibility for a refund or replacement.
3
Return Authorization
If a return is required for unopened merchandise, we will provide a Return Merchandise Authorization (RMA) number.
4
Refund Issuance
Once approved, refunds are processed back to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing